Mental Wellbeing Programs

We want to support your overall well-being, so we’re offering you the programs below to help you meet your wellness goals. This means you have access to helpful and cost-effective resources, are empowered to use these resources to take responsibility for your health, and feel supported in your efforts to lead a healthy lifestyle.

Here are the free resources available to you:

Ericsson Care Line, available through Workplace Option, offers value-added programs and services for FREE. This confidential service is available to you and your family members and offers access to counseling sessions and in-the-moment phone support to help with work, home, personal, or family challenges.

The Ericsson Care Line offers you:

  • Up to 10 face-to-face counseling sessions per incident per year (available in person, online, or via text)
  • Childcare and elder care referrals
  • Financial and legal resources (including tax consultation services)
  • Identity theft services
  • Employee discount programs

To learn more about the Ericsson Care Line or to get started contact Workplace Options directly by calling 1-888-851-7032 or visit global.helpwhereyouare.com (company code: Ericsson Enterprise).

Losing a loved one or facing a terminal illness can be one of life’s most difficult challenges. To support you and your family during these times, Enterprise Wireless Solutions partners with MetLife and Empathy to provide personalized, compassionate assistance at no cost to you.

With Empathy, you’ll have access to:

  • Care Manager: A consistent point of contact who guides you every step of the way.

  • Personalized Guidance: A tailored care plan with step-by-step support for decisions and tasks.

  • Practical Help: Assistance with funeral planning, estate administration, and document organization.

  • Emotional Support: Resources like daily journals, guided meditation, and coping tools.

  • Future Planning: Secure storage of important documents, with the option to deliver them electronically to beneficiaries.

Who can use Empathy?

  • Beneficiaries after the loss of a loved one.

  • Employees and eligible dependents diagnosed with a terminal illness who qualify for the Accelerated Benefit Option (ABO). You do not need to file an ABO claim to access Empathy’s services.

To learn more, visit empathy.com/metlife.

 

When you enroll in an Aetna medical plan, you have access to Talkspace. Talkspace* counseling services, available through Aetna, offers confidential and convenient mental health support via your phone or video. You can access counseling, therapy, and medication services with licensed professionals.

Key features:

  • Access a network of verified therapists for issues like stress, anxiety, depression, and more.
  • Start communication within days and schedule live sessions quickly.
  • Get psychiatric evaluations and medication management.
  • Utilize self-help tools designed by clinical experts.

To get started:

  1. Visit talkspace.com/aetna and enter your member ID number found on the back of your medical card.
  2. Complete the QuickMatch provider finding tool to review providers that best meet your needs.
  3. Schedule a live session or send a message.

If you have additional questions, please email aetna-support@talkspace.com or visit
talkspace.com/faq/aetna.

*Sessions may be subject to copays or deductibles.

When you enroll in an Aetna medical plan, you have access to to the Aetna Health Concierge, a personal health care assistant to help you answer your questions. The Aetna Health Concierge is a dedicated resource to answer questions like:

  • How do I find an in-network doctor?
  • I have a diagnosis. What now?
  • Is this covered by my health plan?
  • How much will this cost me?

Your personal assistant is here to help you find care solutions that fit your needs and your budget. They can even help you schedule appointments. Enterprise Wireless wants you to understand your plans and make them work for you. Your concierge can help. Reach out to Aetna at 1-833-915-3870 to get started.

Looking for support in becoming your best self? When you enrolled in an Aetna medical plan, you have access to Aetna Health Your Way, which provides personalized resources, health coaching, and opportunities to earn rewards, while achieving your goals.

Visit aetna.com, sign in, and select Wellbeing Resources to get started! You can also download the Active Health app on Google Play or the App Store.