Benefit Contacts

Your Benefit Contacts

Coverage Contact/Policy Number Phone Website/Email
Questions on Benefits Benefits Administration N/A bews.total.rewards@ericsson.com
Employee Assistance Program (EAP) Workplace Options 1-888-851-7032 global.helpwhereyouare.com
(company code: Ericsson Enterprise)
Telemedicine Aetna CVS Virtual Care cvs.com/virtual-care
Kaiser (So. CA)
Kaiser (No. CA)
1-833-574-2273
1-866-454-8855
kp.org/getcare
Medical & Prescription Aetna – Policy #803929
Enterprise Wireless Health Concierge
1-833-915-3870 aetna.com 
Kaiser California
So. CA – Policy #235484
No. CA – Policy #607150
1-800-464-4000 kp.org
Health Savings Account (HSA) HealthEquity 1-866-346-5800 healthequity.com
or download the HealthEquity app
Dental Aetna Dental – Policy # 803929 1-877-238-6200 aetna.com
Vision VSP – Policy #30030176 1-800-877-7195 vsp.com
Flexible Spending Account (FSA) HealthEquity 1-877-924-3967 healthequity.com
or download the HealthEquity app
Life and AD&D MetLife 1-800-438-6388 online.metlife.com
Short-Term Disability (STD) Sedgwick 1-844-236-0425 absenceone.com/ericsson
Long-Term Disability (LTD) Prudential 1-800-778-4357 www.prudential.com
401(k) T. Rowe Price 1-800 922-9945 rps.troweprice.com
Accident, Critical Illness & Hospital Indemnity MetLife 1-800-438-6388 metlife.com/info/EricssonBenefits
Identity Protection Allstate Identity Protection 1-800-789-2720 myaip.com/ericssonenterprisesolutions
Legal MetLife Legal 1-800-821-6400
M-F, 8am-8pm ET
metlife.com/info/EricssonBenefits
Auto & Home MetLife Farmers Auto & Home 1-855-567-6605 metlife.com/info/EricssonBenefits
Pet MetLife Pet 1-800-438-6388 metlife.com/info/EricssonBenefits
Benefit Questions Employee Benefits Center 1-877-849-4605 Employee Benefits Center