Support for your emotional health — for you and your family.
Find confidential support for work, home, and everyday challenges. The Ericsson Care Line and Empathy services are free resources that are available even if employees are not enrolled in a medical plan.
Ericsson Care Line, available through Workplace Option, offers value-added programs and services for FREE. This confidential service is available to you and your family members and offers access to counseling sessions and in-the-moment phone support to help with work, home, personal, or family challenges.
The Ericsson Care Line offers you:
To learn more about the Ericsson Care Line or to get started contact Workplace Options directly by calling 1-888-851-7032 or visit global.helpwhereyouare.com (company code: Ericsson Enterprise).
Losing a loved one or facing a terminal illness can be one of life’s most difficult challenges. To support you and your family during these times, Enterprise Wireless Solutions partners with MetLife and Empathy to provide personalized, compassionate assistance at no cost to you.
With Empathy, you’ll have access to:
Care Manager: A consistent point of contact who guides you every step of the way.
Practical Help: Assistance with funeral planning, estate administration, and document organization.
Emotional Support: Resources like daily journals, guided meditation, and coping tools.
Future Planning: Secure storage of important documents, with the option to deliver them electronically to beneficiaries.
Who can use Empathy?
Beneficiaries after the loss of a loved one.
Employees and eligible dependents diagnosed with a terminal illness who qualify for the Accelerated Benefit Option (ABO). You do not need to file an ABO claim to access Empathy’s services.
To learn more, visit empathy.com/metlife.
When you enroll in an Aetna medical plan, you have access to Talkspace. Talkspace* counseling services, available through Aetna, offer confidential and convenient mental health support via your phone or video. You can access counseling, therapy, and medication services with licensed professionals.
Key features:
To get started:
If you have additional questions, please email aetna-support@talkspace.com or visit
talkspace.com/faq/aetna.
*Sessions may be subject to copays or deductibles.
Looking for support in becoming your best self? Aetna Health Your Way provides personalized resources, health coaching, and opportunities to earn rewards while achieving your goals. Visit aetna.com, sign in, and select Wellbeing Resources to get started!